Forum Discussion

Copper Contributor

Mar 06, 2020

Solved

Microsoft Teams for MacOS is Blank

Hello there, i have downloaded Microsoft Teams app for my MacBook Pro and after installing it requires my credentials after that only shows the blank screen and splash screen says "Loading Microsoft...

blank page

macos

microsoft teams

damaguk
Apr 23, 2020
MojtabaBabaei Hi - I had exactly the same issue. was driving me NUTS. Mine was working perfectly - and then just stopped. It coincided with a Microsoft update - so coincidence? I tried everything from a new MAC OS update, deleting and reinstalling teams; deleting my library files.

This silly thing worked or me: the app was open and I right clicked on the icon in my finder dock. I clicked sign out. I then closed the app and restarted. After logging back in, the whole app refreshed and it seems to be back and working.

agistajung

Copper Contributor

Aug 11, 2020

Hello! I've been facing similar issue. Microsoft Teams experienced bug in splash screen. I can't even access to its sign in page. It keeps being blank.

I have tried to give Full Disk Access for Microsoft Teams, I also did countless re-install. I have tried to delete ~/Libary/Application/com.microsoft.teams.support/Cache and etc. But it still doesn't work.

I am a Macbook User, OS Catalina v10.15.5

How do I resolve the problem? Please kindly help me.

damaguk

Copper Contributor

Aug 11, 2020

This silly thing worked for me: the app was open and I right clicked on the icon in my finder dock. I clicked sign out. I then closed the app and restarted. After logging back in, the whole app refreshed and it seems to be back and working.

vanoniko
Copper Contributor
Sep 18, 2020
Uninstalling with appcleaner , reinstalling and logout/login fixed that problem for me. Thanks damaguk
- MelodyJanssen
  Copper Contributor
  Apr 20, 2021
  Hey, I have the exact same issue and I tried EVERYTHING mentioned incl the log out but the app does not respond. HELP!