Forum Discussion

Copper Contributor

Mar 06, 2020

Solved

Microsoft Teams for MacOS is Blank

Hello there, i have downloaded Microsoft Teams app for my MacBook Pro and after installing it requires my credentials after that only shows the blank screen and splash screen says "Loading Microsoft...

blank page

macos

microsoft teams

damaguk
Apr 23, 2020
MojtabaBabaei Hi - I had exactly the same issue. was driving me NUTS. Mine was working perfectly - and then just stopped. It coincided with a Microsoft update - so coincidence? I tried everything from a new MAC OS update, deleting and reinstalling teams; deleting my library files.

This silly thing worked or me: the app was open and I right clicked on the icon in my finder dock. I clicked sign out. I then closed the app and restarted. After logging back in, the whole app refreshed and it seems to be back and working.

MichalTajchertDXC

Copper Contributor

Mar 26, 2020

I have the same issue, and reinstalling doesn't fix it.

Temporary fix (for few hours) is to delete /Library/Application Support/Microsft/Teams folder. Issue occur mostly ofter some inactive time or locking macbook.

Mac OS: 10.15.3 and same happens on 10.15.4

ScottJ317
Copper Contributor
Apr 30, 2020
MichalTajchertDXC That folder doesn't exist on my mac. Can't delete it.