Forum Discussion
Microsoft Teams for MacOS is Blank
- Apr 23, 2020
MojtabaBabaei Hi - I had exactly the same issue. was driving me NUTS. Mine was working perfectly - and then just stopped. It coincided with a Microsoft update - so coincidence? I tried everything from a new MAC OS update, deleting and reinstalling teams; deleting my library files.
This silly thing worked or me: the app was open and I right clicked on the icon in my finder dock. I clicked sign out. I then closed the app and restarted. After logging back in, the whole app refreshed and it seems to be back and working.
MojtabaBabaei In my experience I would suggest uninstalling Teams for MacOS and re-download and install again. It should work flawlessly so trying again should fix it.
Also check in Systems Preferences that Teams has Full Disk access.
- agistajungAug 11, 2020Copper Contributor
Hello! I've been facing similar issue. Microsoft Teams experienced bug in splash screen. I can't even access to its sign in page. It keeps being blank.
I have tried to give Full Disk Access for Microsoft Teams, I also did countless re-install. I have tried to delete ~/Libary/Application/com.microsoft.teams.support/Cache and etc. But it still doesn't work.
I am a Macbook User, OS Catalina v10.15.5
How do I resolve the problem? Please kindly help me.
- damagukAug 11, 2020Copper ContributorThis silly thing worked for me: the app was open and I right clicked on the icon in my finder dock. I clicked sign out. I then closed the app and restarted. After logging back in, the whole app refreshed and it seems to be back and working.