Forum Discussion
ThunderX2017
Aug 17, 2021Copper Contributor
Microsoft teams doesn't detect camera
Camera works fine in every other app except microsoft teams (desktop), I have tried in both my personal and school account and neither works, not even with another external camera. 3-5 days ago I contacted Microsoft Support who assisted my case but found no success, by trying to delete teams and reinstalling it, by deleting the cache folder, by reinstalling my camera drivers, and so on, idk what to do, 2 days ago they escalated my case and made me wait 48 hours to tell me that I had to contact support here, tbh idk what to do, I got school and im kinda stressed. And yes before anyone asks im in the latest version of windows... Sidenote: Also idk why but it seems like if microsoft teams didnt want to have access to the camera? I have every app camera permisions on.
- Little_JoeBronze ContributorHello,
Have you tried to download the latest version of drivers from the manufacture of your camera? Also, could you please let us to know what is the exactly the camera model you're using?- ThunderX2017Copper Contributor
Little_Joe Yes I have, I even tried using other web cameras that I have but none work, I also checked that they were usb 2.0 and they were. My main camera model is a huryfox b088npz4wc, the camera works fine with every app except teams.
- Little_JoeBronze ContributorHave you tried to using MS Teams web version to make a video call? https://teams.microsoft.com/