Forum Discussion
Microsoft Teams Desktop not showing all callers
- Jun 10, 2021
I believe I found a fix! I've been having the same problem for weeks. No video from other participants, though I can see my own image. Here's what I did. During a meeting, I went to the top of the screen, where there are ... (the three dots) and I clicked the "Turn Off Incoming Video".... The screen changed to show show the initials or the thumbnails of each participant. I then went right back to the ... and this time selected "Turn ON incoming video" and viola...everyone showed up! Not sure if this will work forever...but for this meeting anyway, it worked. If I have to do that every time, fine...rather see a full fix but until microsoft actually replies...this worked for me. No guarantees it will work for you! Stella07
ChrisHoardMVP Hi Chris I've attached a video of the issue. It started happening about 3 weeks ago. Worked perfectly before that.
Kind regards,
Kate
Is there any update on this? Users in my company have the same issue, but seems to happen intermittently and not to everyone.