Forum Discussion
DabeerAzeez
Dec 02, 2021Copper Contributor
Microsoft Teams Bluetooth Headset No Sound When Using External Mic
I am currently on Windows 11 Build 22504.rs_prelease.211112-1650 and whenever I use Microsoft Teams Desktop (Version 1.4.00.29469 (64-bit), last updated on 2021-11-06) with my Taotronics TT-BH22 head...
- Jan 18, 2022
disabling hands-free audio in devices and printers did solved that for me https://answers.microsoft.com/en-us/windows/forum/all/fix-for-bluetooth-headphones-or-speaker-using/7023c43b-c001-42e9-9ec9-95a8f96a4b4c
https://answers.microsoft.com/en-us/windows/forum/all/fix-for-low-bluetooth-audio-quality-due-to-hands/70b611be-2d69-4696-9071-93f5eb0881fd for newer versions of windows 11
VincentLabuschagne
Dec 13, 2021Copper Contributor
I am also experiencing this issue. Using Bluetooth headset that has integrated microphone but need to use my plug-in microphone which has better quality. When I do this I don't get any audio through the headset (actually for about 5 or 6 seconds I do get audio still, but I assume that is while the system is switching to the new configuration and then the audio dies). So when audio and mic are both set to the Bluetooth headset it works, when I try set it to my external plug-in mic audio stops.
Teams version: You have Microsoft Teams Version 1.4.00.31569 (64-bit). It was last updated on 2021/12/01.
Windows version Windows 11 Pro Version 21H2, Installed on 2021/10/27, OS build 22000.348, Experience: Windows Feature Experience Pack 1000.22000.348.0
Microphone: Boya BY-MM1+ (Super-cardioid Condenser Shotgun Microphone)
Headset: JBL Reflect Mini NC True Wireless Noise Cancelling In-Ear Sport Headphones
Teams version: You have Microsoft Teams Version 1.4.00.31569 (64-bit). It was last updated on 2021/12/01.
Windows version Windows 11 Pro Version 21H2, Installed on 2021/10/27, OS build 22000.348, Experience: Windows Feature Experience Pack 1000.22000.348.0
Microphone: Boya BY-MM1+ (Super-cardioid Condenser Shotgun Microphone)
Headset: JBL Reflect Mini NC True Wireless Noise Cancelling In-Ear Sport Headphones
- Rico26Dec 16, 2021Copper ContributorSame issue. Issue resolved itself when I disabled the build in headset function in the headset properties using the configuration panel. Looks like Microsoft Teams is only recognizing the bluetooth headphones as a headset. This causes the bluetooth profile to mismatch with no audio as a result. Strange thing is also that if you open sound settings and opening up the recording tab the sound is back again. Switching to a different panel makes the sound go away again. Only happens on MS Teams calls and was working fine with Windows 10. Please get this resolved Microsoft. Many thanks.
- xLima2011Jan 14, 2022Copper ContributorSame issue with Sony WH1000XM4 and Antlion ModMic Wireless, temporary fix a reinstalling WiFi/BT drivers for Intel based NICs but would need to do this on each reboot. Windows 11 issue it seems.