Forum Discussion
Microsoft Teams Black screen
The app just turn black when i start it. i tried to uninstall e reinstall, clear chache, change account ecc nothing worked. I can use it via web but not from the app
A solution that works for me and does not require computer restart:
1. Hit `Win+R` to open a console prompt.
2. Kill all processes that have teams in their name with this command:taskkill /IM "teams*" /F
3. Launch Teams.
34 Replies
- Same problem here and reboot of the program doesn’t work
castrazozza Work around until a fix is deployed is to use Task Manager to delete all Microsoft Teams processes running... then it works without rebooting.
David_Rounds Thanks very much. That works!
Hi David. Yes, I tried that and it worked for me too. But without wishing to 'split hairs' I think you mean "end tasks" in the Task Manager, yes ? Deleting sounds a bit too permanent ! 😉
Tim_J_E I have this issue on my Surface anytime I undock and then re-dock my device (especially if it goes to sleep, or runs out of battery.... which doesn't take all that long these days!)
I find that "End Task" is the best workaround as well. I'm guessing it has to do with how the program operates in the background. Teams has its struggles, but overall, so much better than Skype.
castrazozza same issue
dcmax Same issue... currently reboot is only fix I've found
castrazozza - same issue and notification box appears but is black also. Can access through web and phone as normal but reboot of system only option to make app functional. Await news of a fix.
castrazozza Same issue here since the latest version. Please share solution when found. I will to.
Jan-Willem van Vaneveld - same issue
