Forum Discussion

Copper Contributor

Oct 16, 2020

Solved

Microsoft Teams Black screen

The app just turn black when i start it. i tried to uninstall e reinstall, clear chache, change account ecc nothing worked. I can use it via web but not from the app

teams black screen

ChrisD1610
Mar 04, 2021
castrazozza

A solution that works for me and does not require computer restart:
1. Hit `Win+R` to open a console prompt.
2. Kill all processes that have teams in their name with this command:
taskkill /IM "teams*" /F
3. Launch Teams.

Tim_J_E

Brass Contributor

Dec 15, 2020

Hi David. Yes, I tried that and it worked for me too. But without wishing to 'split hairs' I think you mean "end tasks" in the Task Manager, yes ? Deleting sounds a bit too permanent ! 😉

TJones7070

Copper Contributor

Jan 07, 2021

Tim_J_E I have this issue on my Surface anytime I undock and then re-dock my device (especially if it goes to sleep, or runs out of battery.... which doesn't take all that long these days!)

I find that "End Task" is the best workaround as well. I'm guessing it has to do with how the program operates in the background. Teams has its struggles, but overall, so much better than Skype.