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morusupallihari's avatar
morusupallihari
Copper Contributor
Nov 23, 2020

Microsoft teams app is incompatible on Samsung galaxy(GT-P5113) . Android Version 4.2.2

Dear Team,

 

I am using samsung tab 10.1 version . The device model number is GT-P5113 . This is running android version 4.2.2. When i go to google store to download microsoft teams app , it says app incompatible with the device. Could you confirm if there is an alternative /workaround or when a new update version of the team's will be available  

  • morusupallihari
    Hi,

    Unfortunately Android 4.2.2 is not supported
    "Hardware requirements for Teams on mobile devices

    You can use Teams on these mobile platforms:

    • Android: Compatible with Android phones and tablets.

      Support is limited to the last four major versions of Android. For example, when a new, major version of Android is released, the Android requirement is the new version and the three most recent versions that precede it."
      Source 

  • Tomas_S's avatar
    Tomas_S
    Brass Contributor

    morusupallihari
    Hi,

    Unfortunately Android 4.2.2 is not supported
    "Hardware requirements for Teams on mobile devices

    You can use Teams on these mobile platforms:

    • Android: Compatible with Android phones and tablets.

      Support is limited to the last four major versions of Android. For example, when a new, major version of Android is released, the Android requirement is the new version and the three most recent versions that precede it."
      Source 

    • michelmnrgmailcom's avatar
      michelmnrgmailcom
      Copper Contributor

      Tomas_S  I don't understand all this steps to come here and hope it's ok

      but I was searching about upgrading our Samsung S5 to be able to use Teams.  Since as it is we receive a 'incompatible phone' warning when trying to install the Team App. 
      It would have been more useful to be told these phone can't be upgraded to a suitable OS if this is the case, rather than using 'unfortunately' 
      Perhaps it can be clarified, unless it's my loss not to be able to understand

      Regards mm

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