Forum Discussion
Microsoft Places bug: Room images are too big, hiding info. Need a compact/resize option
Hi everyone,
We are currently deploying Microsoft Places and configuring our Resource Mailboxes. We are facing a major UI/UX issue regarding the Room Cards (Space Profiles).
No matter what image size, resolution, or aspect ratio we upload for a room (via Entra ID / Exchange mailbox photo), the Microsoft Places interface automatically scales and stretches the image to fill the top banner.
The image container is so large that it takes up almost the entire height of the card. As a result, critical information such as room capacity, available features/equipment, and the booking button are pushed completely out of view. Users are forced to scroll down every single time just to see basic details.
This creates a poor user experience. While removing the room picture entirely provides a more compact layout, we would still like to use visual cues without sacrificing readability.
Feature Requests for the Product Team:
Allow administrators to disable or shrink the room image banner directly within the Places settings.
Introduce a compact layout option for Room Cards where text and action buttons (like "Book") are prioritized at first glance.
Fix the auto-scaling behavior so it doesn't force a massive zoom on standard 1:1 or 16:9 images.
Is anyone else experiencing this, or did you find a clean workaround to force a more compact view?
Thanks!
1 Reply
Your room photographs dominate the Places cards, pushing useful room details below the visible area, and reducing the source image dimensions has not changed the layout. That points to a presentation issue rather than proving the uploaded image itself is too large. Microsoft’s documented Set-PlaceV3 parameters manage place information; they do not expose a supported card image height, compact mode, or administrator CSS override. I would not recommend inventing a PowerShell parameter or modifying the interface. Compare the same room in Teams and the web experience, recording browser zoom, window size, client version, and whether every room is affected. Repeat at 100% zoom to give support a consistent reproduction. Since removing the photo already helps, that remains a temporary workaround if acceptable. Submit the screenshots and reproduction through Microsoft support or feedback; a layout fix or release date cannot be promised.
