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Mic not working in Windows Teams App, but works in Browser version of Teams...
Hi GraphBuilder,
If your microphone is not working in the Windows Teams app but works in the browser version of Teams, you can try the following troubleshooting steps to resolve the issue:
1. Check Microphone Settings:
- Launch the Teams app on Windows.
- Click on your profile picture or initials in the top right corner.
- Select "Settings" from the dropdown menu.
- In the settings menu, choose "Devices" or "Audio & Video" section.
- Ensure that the correct microphone is selected as the audio input device. If necessary, change the microphone to the appropriate option.
2. Grant Microphone Permissions:
- Open Windows Settings by pressing the Windows key + I.
- Select "Privacy" from the settings menu.
- Click on "Microphone" from the left-hand side panel.
- Make sure that the toggle switch for "Allow apps to access your microphone" is turned on.
- Scroll down and ensure that the toggle switch for Microsoft Teams is also turned on.
3. Update Audio Drivers:
- Open the Device Manager by right-clicking on the Start button and selecting "Device Manager" from the menu.
- Expand the "Audio inputs and outputs" section.
- Right-click on your microphone device and select "Update driver."
- Follow the on-screen instructions to update the audio driver. If an update is available, it will be downloaded and installed.
4. Restart Teams App:
- Close the Teams app completely.
- Right-click on the Teams icon in the system tray (bottom right corner of the screen) and select "Quit" or "Exit."
- Relaunch the Teams app and check if the microphone is working now.
5. Check Other Apps and Settings:
- Ensure that no other applications are using the microphone simultaneously. Some applications may "lock" the microphone, preventing Teams from accessing it.
Also please explore the link below to further fix this issue:
https://answers.microsoft.com/en-us/msteams/forum/all/microphone-not-working-on-teams-app-but-is-working/40002aca-e777-4fcf-b88d-fa9aafdb4ab0#:~:text=On%20your%20keyboard%20you%20can,Then%20choose%20Privacy.&text=Click%20the%20Change%20button%20and,microphone%2C%20toggle%20on%20the%20button.
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- GraphBuilderJun 16, 2023Brass Contributor
Deleted so... interestingly.... teams just did another update and it fixed the problem.