Forum Discussion
Mentioning Team vs Mentioning Channel
Hello guys,
since recent change (MC793969) it appears that if you mention the team or the channel in a channel that the user has hidden, he will not be notified...
In the past this behaviour was only for mentioning the channel... hence users could control the notification.... i hide the channel and get less notification but if something urgent they will mention me by @team...
Questions:
1, how can i reach the whole team if some users might have hid the channel where i post?
2, whats the difference now between mentioning the team and the channel?
Hello Sifiak
Users will now only be notified about personal and tag mentions from hidden channels.
If your team is not large, consider creating tags. Adding members to a tag is a one-time action, but team owners or admins must update the tag for new members. Members of this tag will receive notifications from hidden channels.
For example, you can create an "All team" tag for posts.
I hope you find this helpful.
