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Caitlyn_Zautner's avatar
Caitlyn_Zautner
Copper Contributor
Jun 29, 2023

Member Count in Teams Room is incorrect

I have created a new Teams Room with several Shared channels, each will have different members. I added the first group of owners and members yesterday, however when I go into the Manage Team or Manage Channel to view the members, the count is incorrect. For example, for the Shared Channel, the count says 8 members, but there are only 5 and there should only be 5. 

 

I have tried clearing the cache, quitting Teams, using the web and client version, adding and removing members and using the analytics tab hoping the O365 would be updated, but nothing is working.

 

TIA!

Caitlyn

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