Forum Discussion
Meet App is not available.
Teams What's New announced that the Meet App became available last month (November 2023) and gave instructions on how to start using it.
It said Meet was installed by default and listed no other requirements or actions to make it so. We are using the New Teams Desktop on Windows and searching for the Meet app returns no results. Am I missing something? Is there something we need to do?
Stay on top of meetings with Meet in Microsoft Teams - Microsoft Support
Add Meet in Teams
In the Microsoft Teams app bar, select More added apps.
Search Meet.
Select the Meet app to add it.
- After creating an incident, MS Support was able to confirm, that Meet app requires New Teams and Exchange Online .
Dale_Hohm_pchp are you using the new teams as it not works in the classic teams.
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- Dale_Hohm_pchpBrass Contributor
- Deleted
Hello Dale_Hohm_pchp
welcome to the Microsoft community, my name is Recep I'll be happy to help you today.
I understand that the meet App is not available for new Teams.Kindly click on the 3 dot as seen on the screen shot below and type meet then you pin the meet app on your new teams application.
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- Dale_Hohm_pchpBrass Contributor
Deleted - as I mentioned in the base note, I did the search as directed in the article I cited, and you repeated, and the Meet app is not found.
Something else is going on. Does anyone have any ideas?
Thanks,
Dale
- Mariel_FOGCopper Contributor
For some reason I was able to add it but seems like no one else on my team is able to myself. I got a pop up telling me I could add it in.
- Dale_Hohm_pchpBrass ContributorDoes anyone know if there is an Admin Portal setting that will affect availability?
- MarkH615Copper ContributorNot working for for our organization either, we don't have the "More added apps" selection. From my brief research, it appears this may be a Teams Premium License feature.
- Dale_Hohm_pchpBrass ContributorThanks. That's an interesting hypothesis (Premium license). Can anyone else corroborate?
- MarkH615Copper Contributor
Premium license wasn't it. Meet is an available app today.
- swasserhCopper Contributor
I also had the same issue, and searching for a solution since november, 8th.
I started to write a long post with all my findings, with attached screenshots. Then realized that screenshots from people able to install the Meet app where using English UI, whereas screenshots from people unable to install it where using french UI (I'm in France btw).I switched to English (US) in the parameters, and voilà ! Meet app is now found 🙂
However, I must stay in English because switching back to french makes the Meet app disappear from the UI!
- swasserhCopper ContributorQuick reply to myself: After doing this I could switch back to French UI and find the Meet app again. But it turns out the name of the app is translated (it's "Réunion" in french). So it seems like you need to find the translated name in your language to be able to use it.
Again, switching to English, pinning the "Meet" app, and switching back to another language sadly did not help.- Dale_Hohm_pchpBrass ContributorThanks for the thoughts. To be clear, I am set to English and always have been. For grins, I set myself to French and back to English and there is still no match.
- awsayad86Copper Contributor
Dale_Hohm_pchp Are you still having this issue?
it seems like this app has a dependency on Exchange online so if you guys still using on-prem Exchange then it is very likely the app will not show up when you search for it until you migrate to Exchange online regardless you're using the new Teams or Classic one!
- Dale_Hohm_pchpBrass Contributor
awsayad86 - thanks for the reply. The dependence on Exchange online has always been my suspicion, but I was looking for some confirmation from someone else with the same configuration. I'd still like to hear from someone else with on-prem to confirm, but this is my working theory.
Microsoft: Why the heck are these types of pre-reqs not documented anywhere?
- GeeVeeCopper ContributorJust to add to my previous post, I belong to two tenants - work and school. Work is cloud, school is on-prem. I checked again last evening, neither tenants are showing the Meet app.