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Dale_Hohm_pchp's avatar
Dale_Hohm_pchp
Brass Contributor
Dec 13, 2023

Meet App is not available.

Teams What's New announced that the Meet App became available last month (November 2023) and gave instructions on how to start using it.

 

It said Meet was installed by default and listed no other requirements or actions to make it so.  We are using the New Teams Desktop on Windows and searching for the Meet app returns no results.  Am I missing something?  Is there something we need to do?

 

Stay on top of meetings with Meet in Microsoft Teams - Microsoft Support

Add Meet in Teams

  1. In the Microsoft Teams app bar, select More added apps.

  2. Search Meet.

  3. Select the Meet app to add it.

  • holger2991969's avatar
    holger2991969
    Jan 16, 2024
    After creating an incident, MS Support was able to confirm, that Meet app requires New Teams and Exchange Online .
  • Dale_Hohm_pchp are you using the new teams as it not works in the classic teams.

     

     

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  • Hello Dale_Hohm_pchp 

    welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

    I understand that the meet App is not available for new Teams.

     

    Kindly click on the 3 dot as seen on the screen shot below and type meet then you pin the meet app on your new teams application.

     

     

     

    If I have answered your question, please mark your post as Solved

    If you like my response, please give it a Like :smile:

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    • Dale_Hohm_pchp's avatar
      Dale_Hohm_pchp
      Brass Contributor

      Deleted - as I mentioned in the base note, I did the search as directed in the article I cited, and you repeated, and the Meet app is not found.

       

      Something else is going on.  Does anyone have any ideas?

       

      Thanks,

       

      Dale

       

       

      • Mariel_FOG's avatar
        Mariel_FOG
        Copper Contributor

        Dale_Hohm_pchp 

        For some reason I was able to add it but seems like no one else on my team is able to myself.  I got a pop up telling me I could add it in. 

  • Does anyone know if there is an Admin Portal setting that will affect availability?
  • MarkH615's avatar
    MarkH615
    Copper Contributor
    Not working for for our organization either, we don't have the "More added apps" selection. From my brief research, it appears this may be a Teams Premium License feature.
    • Dale_Hohm_pchp's avatar
      Dale_Hohm_pchp
      Brass Contributor
      Thanks. That's an interesting hypothesis (Premium license). Can anyone else corroborate?
  • swasserh's avatar
    swasserh
    Copper Contributor

    Dale_Hohm_pchp 

    I also had the same issue, and searching for a solution since november, 8th.
    I started to write a long post with all my findings, with attached screenshots. Then realized that screenshots from people able to install the Meet app where using English UI, whereas screenshots from people unable to install it where using french UI (I'm in France btw).

    I switched to English (US) in the parameters, and voilà! Meet app is now found 🙂

    However, I must stay in English because switching back to french makes the Meet app disappear from the UI!

    • swasserh's avatar
      swasserh
      Copper Contributor
      Quick reply to myself: After doing this I could switch back to French UI and find the Meet app again. But it turns out the name of the app is translated (it's "Réunion" in french). So it seems like you need to find the translated name in your language to be able to use it.
      Again, switching to English, pinning the "Meet" app, and switching back to another language sadly did not help.
      • Dale_Hohm_pchp's avatar
        Dale_Hohm_pchp
        Brass Contributor
        Thanks for the thoughts. To be clear, I am set to English and always have been. For grins, I set myself to French and back to English and there is still no match.
  • awsayad86's avatar
    awsayad86
    Copper Contributor

    Dale_Hohm_pchp Are you still having this issue?

    it seems like this app has a dependency on Exchange online so if you guys still using on-prem Exchange then it is very likely the app will not show up when you search for it until you migrate to Exchange online regardless you're using the new Teams or Classic one!

    • Dale_Hohm_pchp's avatar
      Dale_Hohm_pchp
      Brass Contributor

      awsayad86 - thanks for the reply.  The dependence on Exchange online has always been my suspicion, but I was looking for some confirmation from someone else with the same configuration. I'd still like to hear from someone else with on-prem to confirm, but this is my working theory.

       

      Microsoft: Why the heck are these types of pre-reqs not documented anywhere? 

      • GeeVee's avatar
        GeeVee
        Copper Contributor
        Just to add to my previous post, I belong to two tenants - work and school. Work is cloud, school is on-prem. I checked again last evening, neither tenants are showing the Meet app.

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