Forum Discussion

jdcorr's avatar
jdcorr
Copper Contributor
Jun 14, 2022

Maximum call duration (PSTN & DirectRouting)

Does anyone knows if there is any call duration limit for PSTN and DirectRouting calls through MS Teams?

 

Or if it can be configured on the phone system or calling plan?

 

I could not find any information on the documentation about it, the only max duration I was able to find was for the MS teams meeting whose limit is 30 hours

1 Reply

  • jdcorr 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.

Resources