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Greysi's avatar
Greysi
Brass Contributor
Aug 01, 2023
Solved

Making call from Outlook contact card to a phone number no longer working since 1.6.00.18681

Dear all   Since Update to Teams 1.6.00.18681, starting a call from Outlook contact card to a phone number is no longer working. Presence is visible, which indicates Teams Presence Plugin, which is...
Address Book & Contact Card
Enterprise Voice
microsoft teams
outlook
Outlook contacts
Phone Numbers
Teams Phone System
  • Greysi's avatar
    Greysi
    Aug 20, 2023
    Since today, it also works on my environment for regular Teams client. With new Teams Client (public preview) it never worked and still does not work. Hope this issue with regular Teams client triggers fixing new Teams Client (public preview) as well before it become general available.
Frederik_Eggers's avatar
Frederik_Eggers
Copper Contributor
Aug 14, 2023

Greysi 

With the new Outlook client and the new Teams Client i got a new "Call"-Button.

This works for me.
With the old Outlook client and the old Teams client we have the same problem.

 

  • _pga_'s avatar
    _pga_
    Copper Contributor
    Aug 17, 2023
    still not working on our clients, MS Support told me they still try to analyse the problem. Next update should be tomorrow... kinda lost hope of a quick fix

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