Forum Discussion
Greysi
Aug 01, 2023Brass Contributor
Making call from Outlook contact card to a phone number no longer working since 1.6.00.18681
Dear all Since Update to Teams 1.6.00.18681, starting a call from Outlook contact card to a phone number is no longer working. Presence is visible, which indicates Teams Presence Plugin, which is...
- Aug 20, 2023Since today, it also works on my environment for regular Teams client. With new Teams Client (public preview) it never worked and still does not work. Hope this issue with regular Teams client triggers fixing new Teams Client (public preview) as well before it become general available.
_pga_
Aug 10, 2023Copper Contributor
PhilSpak Can you elaborate what you mean with "register the client as UC Client to WIndows"? Even though its not the solution we want (a fix from Microsoft), it might be a work around for a few employees for us.
PhilSpak
Aug 10, 2023Copper Contributor
Sorry I was too vague:
Under Settings / Register Teams as the chat app for Office (requires restarting Office applications)
Logout / Logon and it should work again.
Under Settings / Register Teams as the chat app for Office (requires restarting Office applications)
Logout / Logon and it should work again.
- _pga_Aug 10, 2023Copper ContributorThanks - thats how we usually do it. Still using Outlook 2016 though, so the Register Teams as the chat app is only available for M365 Office within the "Teams New".
well i guess, i can only hope MS is working on this bugfix...- PhilSpakAug 10, 2023Copper ContributorYes just got a phone call from Microsoft Support. They have raised an internal bug report which they are working on it right now. There should be a fix in the backend, which is to be rolled out today. They told me that it could take some time until it reaches every affected user.