Forum Discussion
MacOS unable to share screen, Teams not listed under Screen Recording in settings
I'm using Teams (1.3.00.4460) with MacOS (10.15.4) and am unable to share my screen during a meeting.
I've read up a bit on this issue and understand I need to enable Teams within the "Screen Recording" part of the Security and Privacy settings.
Unfortunately, Teams isn't listed under Screen Recording and I can't see a way to add it. Has anyone encountered this issue before? Any ideas on how to get Teams to show up under Screen Recording?
Thanks
whitmarshdaniel I kind of got a workaround/fix for the time being. This is what I did.
Rather than trying to share the screen from the call/meeting (which obviously gave me the warning and opening of the "Security & Privacy" setting didn't show Teams in Screen Recording" - I tried sharing the screen from the chat window of the same call and it opened a dialog box asking whether I need to deny or allow "Teams from sharing the screen. From there I opened the "Security & Privacy" -> Screen Recording and there it was - "Teams" and selected "Teams"
I attached a screenshot.
PS: Additionally I earlier did add "Teams" to accessibility and not sure whether that helped too.
I saw this tip in another blog and IT WORKED!
If you have a second account with Microsoft Teams, log into that account. I didn't so I just made one with my personal email address.
When I tried to screen share with the personal email, the Options to select Teams for screen recording was there. I gave Teams permissions in that account, logged out, logged back into my regular account, and it worked!
Good luck!
Hi,
The fix for macOS is simple and I have written an article with the steps: https://silviustroe.com/cant-share-screen-microsoft-teams-fix/
Hope it help- It worked for me. Thanks!!!
WheelsBAI I'm new to MacOS, only about 30days in so the whole privacy/permission settings setup was new to me. I keep getting the prompt to allow Teams under Screen Recording permissions, but Teams was not an option.
My solution: Under Teams > Settings > uncheck new meeting experience > restart Teams. Start new meeting and try to share. privacy settings prompt comes up and NOW Teams is available under Screen Recording, select Teams to allow. Go back to Teams and voila, screen share works now! I prefer the new meeting experience so I went back in to the Settings and turned it back on. Restarted Teams and screen share is working for me now! 🙂
I suggest to toggle the meeting experience off or on to try and get Teams to show under Screen Recording option for you.
rickyroca73 This solution needs to be widely propagated. As I suspected it was something/setting within the Teams App that was causing Teams not to show up in Security&Privacy - Screen Recording.
Bravo!!
rickyroca73 Thanks so much - this is the only work around that worked for me!
WheelsBAI THIS IS FOR ANYNE HAVING THIS ISSUE ON MAC - QUICK FIX AS STILL AN ISSUE FOR SOME |USERS EVEN NOW - Create a new user account, ensure Teams is fully quite, fast user swap DO NOT LOG OUT, open Teams, sign in using the same credentials, open calendar with Teams, click meet now, join your empty meeting, turn video/audio/camera/mic on, attempt to share screen, click the security preferences message, unlock the padlock, tick the now visible box in the screen recording sections for Teams, confirm it works, log out the user account, log back into you user account, open Teams and it works. The choice/selection is retained from the previous user account. This normally indicates you have a damaged user/preference file somewhere in the user Library of your account and/or you have another app interfering like ones used to allow SYSTEM audio (black hole) to be heard/layed directly in Teams for Mac which you cannot do directly in Mac and only Windows.
- This actually worked like a charm....
Here's what worked for me (as of Teams 1.3.00)
- Go to Teams settings.
- Disable the checkbox "Turn on new meeting experience"
- Participate in a meeting
- Try again to share your Screen
=> A system dialog will appear which brings you to the Privacy&Security Settings. The list in Screen Recording WILL SHOW Teams as a checkable option.
Hope you will be lucky, too.
krzbzttt Yes, I used this workaround also. As opposed to the "best answer" in this thread, our suggested solution actually resolves the issue for the user long term. It does require the user to initiate before they start a meeting. It's a bug that hopefully MS can resolve in a future update.
rickyroca73 Sorry I did not see that you posted this solution earlier. As soon as I discovered the solution I just blindly posted this answer in all threads I found in the internet that cover this issue.
I have also filed a bug report using Teams -> Help -> Feedback (Not the "Help" in the menu bar, but the Question mark icon in the lower left corner of the main screen). You might consider doing the same to give the issue visibility.
I am running 10.14 so I am not quite seeing the screen recording piece. I have had a similar issue where the cam and microphone were not working and I had to add the teams app to the accessibility portion from security and privacy. Wondering if your Mac is managed using an MDM and if the screen recording portion was protected by the MDM. Assuming these are the instructions you followed for 10.15
https://support.apple.com/guide/mac-help/change-privacy-preferences-on-mac-mh32356/10.15/mac/10.15 ??
Best,
Bp
Thanks, Bp.
I've just updated to version 1.3.00.8663 of Teams. The update re-triggered the request to the OS to enable Screen Recording. I'm up and running again.
Appreciate your help.
I also had this problem. The screen sharing button was visible in Teams, but when I clicked on it, the sharing gallery did not show any sharing options. This is how I fixed that issue:
- Click the Apple menu.
- Then, go to System Preferences > Click Security & Privacy > Privacy tab.
- Then click on "Screen Recording". After that, click on the lock and enter your password to enable editing. Then tick mark the check box next to Microsoft Teams.
- A notification window will ask you to restart it. Agree. After it restarts, open Teams again and start your meeting and start screen sharing.
This fixed the problem for me. Hope this helps anyone else with a similar problem!
