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RichBaldry's avatar
RichBaldry
Brass Contributor
Apr 06, 2020

Mac Teams Client - Main Teams window stops displaying after a few days

I have been running Teams client on my Mac for over a year now, through various updates and versions both of the Teams client and of MacOS. I'm currently on MacOS 10.14.6 and Microsoft Teams Version ...
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_Diba_'s avatar
_Diba_
Copper Contributor
Oct 19, 2020

RichBaldry Yep. Same behaviour here....

  • _Diba_'s avatar
    _Diba_
    Copper Contributor
    Oct 19, 2020
    Forgot to mention that on my machine this occurs 1-4 times during a work day, so I miss messages quite often.
    • PeterRising's avatar
      PeterRising
      MVP
      Oct 19, 2020

      _Diba_ 

       

      Hi, are you on the latest version of Mac OS and have Teams fully up to date?

      • _Diba_'s avatar
        _Diba_
        Copper Contributor
        Oct 20, 2020

        PeterRising 

        Hi, Peter 

         

        Mac OS is 10.15.7 

        Microsoft Teams was 1.3.00.24758 - now 1.3.00.15561

         

        For essentials like OS and Office related things my machine is controlled from my university's IT department, so many updates are forced... i.e. I assume  managed deployment of Teams, and that it is part of the Office 365 we all have to use, but actually I don't know.

         

        In addition, all IT managed machines come with a preinstalled "software center" (a Google/Fabric/Jamf thingy) we are supposed to use for SW downloads. Here I spotted a Teams SW too - apparently not previously installed as it read "Install" (I must have obtain the Teams version 1.3.00.24758 instance via other means, which I regreattably don't recall). And so I installed this to see of it was a newer version (Software Center had no information on version number).

         

        All in all, I will have to wait a day or two to tell you if the problem persists.

         

        I sorry to exhibit such bad debugging behaviour... 😔

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