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Heikki Kaplas's avatar
Heikki Kaplas
Copper Contributor
Sep 08, 2020

Mac screen recording problem: screen sharing not working while recording, works when not recording

EDIT: Might be powerpoint related issue and found a workaround! If I start the presentation before I share my screen, it works fine, but ifi I start screen sharing first and then start the presentation, it denies it.

So basically, it's working, but in certain order. It's a bug. Everything is allowed in permissions and privacy,

Hi,

 

Using Teams Mac client and having odd issue. The screen sharing is enabled in privacy settings (also powerpoint etc.) and is working fine and sound BUT when the meeting is recorded, the screen sharing is denied due to security issues (gives out message indicating it's not safe).

Mac book Air (Retina, 13-inch, 2019)
MacOS Catalina ver. 10.15.6

Teams version: 1.3.00.18164. Updated 3.8.2020



Does this affect? https://support.apple.com/en-gb/HT208862



Mac Client
meetings
microsoft teams
Screen Recording
Screen sharing

5 Replies

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  • ThereseSolimeno's avatar
    ThereseSolimeno
    Former Employee
    Sep 09, 2020

    Hi Heikki Kaplas  I see you opened a Uservoice bug report.  We should post that link here in case others have the same problem and can vote on it for a fix: https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41337253-using-teams-for-mac-screen-sharing-problem-while

    • saatuc's avatar
      saatuc
      Copper Contributor
      Jul 07, 2023

      Hello ThereseSolimeno,

       

      Can you please update the link (https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41337253-using-teams-for-mac-screen-sharing-problem-whilehttps://hassas3.blogspot.com/https://kombe3.blogspot.com/https://comert3.blogspot.com/https://derhiz4.blogspot.com/https://densiz4.blogspot.com/https://hassas4.blogspot.com/https://kombe4.blogspot.com/https://comert4.blogspot.com/https://derhiz5.blogspot.com/https://densiz5.blogspot.com/https://kombe5.blogspot.com/https://hassas6.blogspot.com/https://comert5.blogspot.com/https://densiz6.blogspot.com/https://derhiz6.blogspot.com/https://kombe6.blogspot.com/https://hassas7.blogspot.com/https://comert6.blogspot.com/https://derhiz7.blogspot.com/https://densiz7.blogspot.com/https://hassas8.blogspot.com/https://kombe7.blogspot.com/https://comert7.blogspot.com/https://derhiz8.blogspot.com/https://comert8.blogspot.com/https://hassas9.blogspot.com/https://kombe8.blogspot.com/https://densiz9.blogspot.com/https://ebleh3.blogspot.com/https://ebeli3.blogspot.com/https://ebedi3.blogspot.com/https://ebcet3.blogspot.com/https://ebedi4.blogspot.com/https://ebeli4.blogspot.com/https://ebcet4.blogspot.com/https://ecdat4.blogspot.com/https://ebleh4.blogspot.com/https://ebleh5.blogspot.com/https://ebcet5.blogspot.com/https://ecdat5.blogspot.com/https://ebedi5.blogspot.com/https://ebeli5.blogspot.com/https://ebeli6.blogspot.com/https://ebedi6.blogspot.com/https://ecdat6.blogspot.com/https://ebleh6.blogspot.com/https://ebcet6.blogspot.com/https://ebeli7.blogspot.com/https://ebedi7.blogspot.com/https://ecdat7.blogspot.com/https://manken-edu.blogspot.com/https://cansiz-edu.blogspot.com/https://bildir-edu.blogspot.com/https://araba-edu.blogspot.com/https://patlican-edu.blogspot.com/https://bulbul-edu.blogspot.com/https://sehpak-edu.blogspot.com/https://merkur-edu.blogspot.com/https://gonye-edu.blogspot.com/https://bahcesehir-edu.blogspot.com/https://dut-edu.blogspot.com/https://yatak-edu.blogspot.com/https://ilik-edu.blogspot.com/https://nar-edu.blogspot.com/https://biberiye-edu.blogspot.com/https://bayburt-edu.blogspot.com/https://sancak-edu.blogspot.com/https://kadin-edu.blogspot.com/https://sehpa-edu.blogspot.com/https://duzce-edu.blogspot.com/https://bitlis-edu.blogspot.com/https://corum-edu.blogspot.com/https://sivas-edu.blogspot.com/https://tokat-edu.blogspot.com/https://kas-edu.blogspot.com/https://igdir-educa.blogspot.com/https://ordu-educa.blogspot.com/https://rize-educa.blogspot.com/https://edirne-educa.blogspot.com/https://siirt-edu.blogspot.com/https://icel-edu.blogspot.com/https://usak-edu.blogspot.com/https://tampere-edu.blogspot.com/https://pirkan-maa.blogspot.com/https://rauma-edu.blogspot.com/https://pori-edu.blogspot.com/  ).

       

      It doesn't work and gives "This UserVoice instance is no longer available." error.

       

      Thanks.

    • abudawood2012's avatar
      abudawood2012
      Copper Contributor
      Oct 24, 2020

      ThereseSolimeno I also have the same problem after the iPadOS update. When sharing or recording screen with other app like microsoft teams or google meet it crashes as soon as I split the screen 

      • MathiasTCK's avatar
        MathiasTCK
        Copper Contributor
        Jun 15, 2023
        I hit the same, Teams said it needed a permission it already had, restarted teams and it worked the 2nd time. I hadn't restarted very long ago, so I guess it needed to fail once, and THEN another restart.

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