Forum Discussion
Low resolution in Teams
Hi, The resolution is still extremely poor in Teams meetings. Sharing screens works poorly and it's almost impossible to do workshops trying to read text fields etc. The video resolution is also ...
Thanks for a quick reply. Default settings are used for Teams, meaning unlimited bandwidth usage. We are on 10GbE fiber connections, meaning no bandwidth saturation at all. No proxies are used.
We do have a firewall, will review to ensure nothing there is interfering, but I doubt it. As for QoS, unclear. Will investigate that too.
BR
We do have a firewall, will review to ensure nothing there is interfering, but I doubt it. As for QoS, unclear. Will investigate that too.
BR
I'm having this issue on a brand new 2022 HP Elitebook. Joining the same meeting side-by-side on my 2020 Intel Macbook Pro - connected to the same ~3k external display - the Teams meeting resolution on the Mac is full resolution, on the Windows machine much lower. The "call health" stats on both machines look the same. For example at the same point in time, both show the "received bitrate" = ~.90, the "received frame rate" = ~3.6 fps. It just looks worse coming from the Windows machine. Like looking at 1080p versus 540p
Found a temp fix, If you go to the settings and then, in general, uncheck the box where it says "on close, Keep the application running" after that, close the app and reopen it. That did it for me.lk1505
- That worked for me. Kinda stupid that it did, but I'm not going to argue.
