Forum Discussion
Law_Centres_Admin
Mar 31, 2020Copper Contributor
Long pause on voicemail
Hi there We have set up an autoattendant with transfer to voicemail. Between the end of the outgoing message and the 'beep' there is about a 20-30 second pause. We've added to the message to expec...
Scott_Fuller
Apr 06, 2020Copper Contributor
On reflection, i sort of see why this is happening. The message is being uploaded as a first level greeting (not an actual voicemail message). The auto attendant then passes it to your group voicemail, hence the delay. I think the real issue is we really need the option to be able to change the automated message on a Office 365 group email.