Forum Discussion
Logitech Group Camera not recognized in Teams but in other works on other app
- As this system use for only Metting purpose, I've created a new user. and its resolve.
I am having this problem also. It was working before, but a recent update to Teams means no camera will work on the Teams app. However, it does work if I join the meeting using a browser (so it is definitely the app that causes the problem). When I join a meeting, I have no camera, plus the mic sometimes does not work. Further, I cannot access any settings on Teams to change back to the camera built into the mac itself -I just get a blank ribbon. I have uninstalled Teams and reinstalled and it is exactly the same.
If i have Logi Capture running, then team will see the camera. (On Windows). Bus as you said, Teams can no longer turn the camera on and off...
Peter Heath I have just solved my issue this morning by deleting the cache for Teams and fiddling with the settings in System Preferences. I think it was the Cache deletion that worked. https://helpcenter.elearningforce.com/hc/en-us/articles/360015416178-Clearing-cache-in-the-Microsoft-Teams
I hope this helps you