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SBaker1993's avatar
SBaker1993
Copper Contributor
Jun 15, 2019

Live Events Quick Start Option Missing

I am trying to test using Live Events in Teams for some training for a charity organisation. When setting up the event, I only get the option to use an encoder, no quick start option.

 

I have checked the policies on the Teams Admin portal and it seems to be correct so any ideas?

 

I am hoping someone can help as google has not on this occasion! I have an E1 license and the Teams App is ticked for my user so should work?

 

 

23 Replies

  • SBaker1993's avatar
    SBaker1993
    Copper Contributor

    Thanks All for your input. My settings are all correct, it must just be because i am in the UK.

     

    It would be good if Microsoft made this clearer, it is obvious none of us could really work this out!

     

    Hopefully MS release it in the UK soon.

      • DazOG's avatar
        DazOG
        Copper Contributor

        Just resurrecting this thread as it seems the most appropriate one.

         

        Is it still the case that the UK is not supported?  I'm looking at https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events#regional-availability and it says United Kingdom is on the "Data location for these countries/regions (supported)" list, but it's not obvious to me what this means in practice.

         

        We have a user who is on an Office 365 E1 licence, and the policies are all in line with what is required, but there is no option at all to create a Live Event from within Teams, only a regular Meeting.  The person has been on this licence for over 24 hours so I don't believe it is an issue of licence activation delay, or anything like that.

         

        How can I confirm that the "data location" is in the UK?

    • SBaker1993's avatar
      SBaker1993
      Copper Contributor

      adam deltinger 

       

      Thanks, i looked everywhere and nowhere on the instructions for Teams says this, typical MS!

       

      I think streams requires an encoder so you cannot easily use it which is a shame.

       

      I am guessing there is no add on for E1 licenses to run events through teams either.

      • Hmm, this says something else!

        Do you have a mailbox hosted online?
        This is required to create or schedule a live event

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