Forum Discussion
Live Captions Not Working
Hi, we have been using the live captions functionality in team meetings as a member of our team has need of the service to partake. It was working fine with no issues until very recently, where now i...
Hey, this is sort of necroposting over half a year later but I had a similar problem and accidentally found a solution at least for me.
Initially I had App language as English (United States) from profile -> General settings and the captions would not show up even though the option was visible in a call. The caption text box would just be empty and blank. However, upon changing the App language from General settings to English (United Kingdom) and restarting Teams, the captions showed alright in the call.
I do not know where the specific problem is and it is unlikely that the OP has the problem persisting, but this is something for everyone googling the issue and not finding anything to try out.
Initially I had App language as English (United States) from profile -> General settings and the captions would not show up even though the option was visible in a call. The caption text box would just be empty and blank. However, upon changing the App language from General settings to English (United Kingdom) and restarting Teams, the captions showed alright in the call.
I do not know where the specific problem is and it is unlikely that the OP has the problem persisting, but this is something for everyone googling the issue and not finding anything to try out.
AS anyone found the answer to this? .My user's caption work fine when someone calls him but if he initiates the call if doesn't work. If I delete the teams folder in his appdata profile, this will fix if you a week then if stops working again
terrybridge38 this problem was in 2020. ^_^
however, I just re-join the same meeting on other devices. (such as a cellphone)
when I turned on this feature on my cellphone. then leave meetings.
then it's working on my laptop now.
It's amazing.
