Forum Discussion
yoshimi
Apr 20, 2020Copper Contributor
Live caption doesn't appear in [More Option] for some users in my team
Do you know how to show the "Turn on live captions (preview)" option despite of using the latest version of Teams? Some of users in my team don't see "Turn on live captions (preview)" from [More ...
- Apr 20, 2020
yoshimi Hello, do you know if all users have the same meeting policy assigned?
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
JeremyMiller
Apr 22, 2020MVP
It would be worth double checking the policy for someone having the problem if the admin didn’t already. I’ve saw a bunch of tenants that never changed anything and thought they were all on the global default policy but still had people on the restricted policy somehow.
yoshimi
Apr 22, 2020Copper Contributor
Thank you for your advice! My reply might've gone...
As we were not familiar with Teams that much, we didn't know about this issue and how we can fix. But now I know thanks to you! I will check with the each user's policy as well as you advised.