Forum Discussion
Letters vanish after typing in class notebook - MS Teams App iPhone
Hi there,
maybe someone has a suggestion on how to fix this.
Every time I try to type something into an empty page of my class notebook in MS Teams (we're using an educational account) the letter I type vanishes again right away, the next letter stays, the next letter vanishes again after typing, and so on.
I don't know what the issue could be.
This does not happen when using the desktop app, the browser on my computer or the iPad app. It only happens in the iPhone app.
Thought it could be some kind of overtype mode, but I can't find any information on that.
Any suggestions?
Hi ung765,
Have you tried opening the notebook in the iPhone's Safari browser or Chrome app? I've seen this behavior in Teams desktop before. It was temporary and resolved itself, but I know that's not helpful in this context.
One new way to test this on your iPhone would be to copy the link to the notebook, open your phone's browser, and paste the link. If it loads as expected, try replicating the behavior.
If the behavior continues, have you tried creating a new notebook. If that doesn't change the outcome, I recommend you delete the Teams app and reinstall.
Let us know what happens.
-Rob
Hi Rob,
Thanks for your suggestion.
Opening Teams in Safari or Chrome doesn't work - it can't be opened, and I'm always redirected to use the MS Teams app instead.
Deleting and reinstalling the app was the first thing I did (forgot to mention that) - unfortunately, it didn't help.
Do you have any other suggestions?
Or do we just wait and see if it resolves itself?
