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SarahTurner's avatar
SarahTurner
Brass Contributor
Apr 17, 2020

Left hand navigation disappeared for one user? How to collapse and expand?

One of our users has 'lost' their left hand panel which shows them their list of teams / chats etc?  How does this panel expand / collapse?

They have the left hand main navigation (purple panel showing Chat / Teams / Calendar etc) but when they select either Chat or Teams, they have no way of seeing their list of chats or teams.

 

Can someone help? 

  • JBeddz's avatar
    JBeddz
    Sep 23, 2020

    SarahTurner We found out what was wrong. She had her screen set to zoom in more than 100%.

  • Eric_R1800's avatar
    Eric_R1800
    Copper Contributor

    SarahTurner 

     

    Confirmed it has to do with a Zoom setting. This issues happened to me from using CTRL + Mouse Wheel up while in the teams chat. CTRL + Mouse Wheel Down resolved it by zooming back out. I hope this helps others looking for the cause and a specific fix.

    • SarahTurner's avatar
      SarahTurner
      Brass Contributor

      Gayle_Robinson No sadly not!  It's just one user and despite a lot of Googling, I can't find anyone who had reported the same issue. 

  • SergeFinder's avatar
    SergeFinder
    Copper Contributor
    If it is NOT the zoom setting (try ctrl-mousewheel), it is a rare bug which effect is only negated by restarting your device. App session (and perhaps screen cache?) will then be reset which normally solves the problem.
    • DavidAngulo's avatar
      DavidAngulo
      Copper Contributor

      It's for sure the display settings, but I need the display zoomed in because I have a vision disability.  When I zoom out to normal, I cannot read anything.  It's annoying that MS hasn't yet fixed this bug.  There needs to be a UI function to expand the sidebar.  MS needs to more fully accommodate users with visual disabilities.

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