Forum Discussion
Leading (0) in telephone numbers
This is annoying me hugely. In email signatures people most commonly do their phone number like so. +44 (0)1560555555 My instance of teams decides that i just want the brackets removing and t...
fishyrabbit This isn't an area that I know especially well, but I think if you create the right normalization rule in your tenant
dial-plan you can fix this type of issue.
Clearly the UK format isn't a valid number, in E164 brackets don't mean optional in the way that we interpret that number.
I've set up a test but it will take some time to apply to my tenant, here is the rule I created within Teams Admin, Voice, DialPlan and then editing the global policy. The rule will match a number with +44 (0) xxxxxxxx and normalise it to +44 xxxxxxxx.
I'll let you know how it works once it applies in my tenant, may take a day.
Thanks. I will have a look under the hood of my setup as well.