Forum Discussion
Knowledge Management Solution Recommendations
I've been tasked with finding a Knowledge management solution for our IT department. This would mostly be for our own staff. Something techs and system admins could search. It would contain info o...
Hello Nancy, you mentioned you created a SharePoint library...but that you "...cannot seem to get others to create their own or to search for my documentation". How is your naming convention? I had this issue and what worked was getting users involved in creating a very simple straightforward naming convention - using terms the team collectively agreed on. Just a thought. I am interested in what you find with a knowledge base in Office 365.