Forum Discussion
Joining Zoom Meeting from Teams Room
I actually just figured out a work-around for the time being. If you use the Admin password to log into the windows settings side of the Slice machine, you're actually using a regular windows interface. You can then use a browser to log into any of these other services as usual and join meetings. In my tests, the hardware (webcam, mic, speakers) all functioned normally.
In essence, using the Slice with the regular PC interface instead of the touchscreen Teams interface
- OK, that's good that it's reaching the calendar etc. Try and set some random details in the custom info settings for 3rd party join in the settings. I would also try to open the room calendar on the MTR desktop browser and ensure it can work from there too in Edge.
I was now able to test this on site. It worked from the Edge browser. I have another question Graham.
From time to time, we get feedback from users that joining Zoom meetings is not possible. We have been able to find a corresponding log in the DeviceLogs in this path "1626162649_SRSv2-xxxxx-2021-07-13T09.43.10_02\ThirdPartyLog\ThirdParty.txt". Is there any possibility to increase the LogLevel (for instance to Debug) to get more information than what can be found in the mentioned log?Furthermore, how can zoom meetings be better trouble shot?
- I don't know a way to change the log level I'm afraid. Guess that would be guided by Microsoft Support team. To troubleshoot further, best to open a Microsoft Premier Support case.
I will try that, very best thanks