Forum Discussion

astraitman's avatar
astraitman
Copper Contributor
Jul 30, 2020
Solved

Joining Zoom Meeting from Teams Room

Hello,   I have Teams rooms set up with HP Slices in 3 of our offices, but many of our customers use Zoom as their meeting service. Is there a way to join a Zoom meeting easily from the Teams hardw...
How-to
microsoft teams
  • astraitman's avatar
    astraitman
    Jul 30, 2020

    I actually just figured out a work-around for the time being. If you use the Admin password to log into the windows settings side of the Slice machine, you're actually using a regular windows interface. You can then use a browser to log into any of these other services as usual and join meetings. In my tests, the hardware (webcam, mic, speakers) all functioned normally.

     

    In essence, using the Slice with the regular PC interface instead of the touchscreen Teams interface

astraitman's avatar
astraitman
Copper Contributor
Oct 14, 2020

Jody Finch thank you! When we checked our system a few weeks ago, this hadn't yet been enabled. Is there an automatic software update that'll be pushed to enable this functionality?

  • Jody Finch's avatar
    Jody Finch
    Copper Contributor
    Oct 22, 2020

    astraitman - I'm not sure of the system requirements but I will say that it works great on our Crestron Flex systems running in Teams Mode.

     

     

    Be sure to go into your device settings (Main Teams Screen '...' -> Devices Settings -> un/pw) and go to the "Meetings tab" and set Zoom (preview) to ON.

     

     

    Alternatively, this can done centrally for all TMR devices from Teams admin (Admin.Teams.Microsoft.com -> un/pw ->  Devices -> Teams Rooms):

     

    • For an individual device - click the room name, go to actions, edit settings, and choose "Join Third-Party Meetings".
    • For multiple devices - click the check mark beside each device (or the check up top for all), click "Edit Settings", choose "Meetings" -> "Join third-party meetings" -> "Replace Existing Value with" -> "Cisco Webex and Zoom".

    I hope this helps!

    • Jeff Harlow's avatar
      Jeff Harlow
      Iron Contributor
      Oct 22, 2020

      Jody Finch  Thanks for the detailed response. I am using the Logitech Rally Plus (it is a certified device). I do not see the option Settings for Meetings.  Also, I do not see the device listed under my Teams Admin > Rooms. The device is acting like a Room. I can use the proximity join feature as expected. 

      • Jody Finch's avatar
        Jody Finch
        Copper Contributor
        Oct 23, 2020

        Hi Jeff Harlow ,

        I reached out to a friend who uses Logitech Rally at his firm. He confirmed that his Rally's are showing the option.




        Perhaps Teams Room updates are blocked for some reason (firewall/proxy)? Perhaps you're on a GCC or other cloud that doesn't yet support TMR mgmt and updates? This could be a clue to why the room doesn't show up in the Teams Admin -> Teams Room portal for you too.

        Are you able to get to the internet if you log into the Windows on the TRM ("Windows Settings" -> Admin)?

Resources