Forum Discussion
michelleauorahq
Apr 03, 2023Copper Contributor
Join or create a team not working
I am trying to join a team. I am already guest of it but for some reason, it disappears from my list and I need to rejoin each day I am logged in. Normally, I would click through "Join or create...
michelleauorahq
Apr 03, 2023Copper Contributor
As I said, I already a member of the team. The whole team disappears from my team list so I need to go and search for it and join it again at the start of each day. It only happens to the teams where I am a guest and not an owner. In the Member settings, my contact is already in there when I go back in. I can't upgrade myself to be an owner. I have asked to be added but it hasn't been actioned.
Regardless, the issue is I now cannot "join or create a team" for any team but using the capability at the bottom of the program. The picture I provided is what comes up when I click to go through. It will not let me search and is not functioning. It is not to do with the individual team but rather the app itself.
Regardless, the issue is I now cannot "join or create a team" for any team but using the capability at the bottom of the program. The picture I provided is what comes up when I click to go through. It will not let me search and is not functioning. It is not to do with the individual team but rather the app itself.
Apr 03, 2023
Hi Thanks for your message it is unclear if you are a member or a guest of the team. There is a major difference there. So are you member(same o365 email adres and domain) or guest(external emailadress different domain)
- michelleauorahqApr 03, 2023Copper ContributorMy account is on the same domain, not external. But the issues isn't an individual team and not being able to join it. I cannot search for a team in the first place. Nothing is coming up to search for the team I am looking for to even request to join the team. That is the issue, not joining the team once I find it, I can't find it in the first place.
- Apr 05, 2023I would recommend to create a ticket for this.