Forum Discussion
KCBaltz
Oct 23, 2023Copper Contributor
Join Button in Outlook no longer joins meetings
I'm on MacOS with old Outlook and New Teams. The "Join Online" button in Outlook has stopped working. Clicking it will bring the focus to Teams but will not initiate the actual meeting join process. Switching back to the Old Teams solves this.
Any suggestions for fixing this?
- zahary260Copper Contributor
I was able to fix this by uninstalling the 'teams classic' from my desktop.
Maybe this will help you as well..
- Don_FletcherCopper ContributorI have this problem too. Makes it difficult to start meetings. Everything worked properly until I installed the new Teams for MacOS. Teams version is 23272.2708.2452.9689. The client version is 50/23092912310. (Not sure what the 2 different version numbers mean?).
- KCBaltzCopper ContributorFor those having the same issue with New Teams, are you on Old Outlook or the New one?
- Don_FletcherCopper ContributorNew Outlook. It is still an issue with Outlook version 16.78.3 (23102801) and Teams 2372.2708.2452.9689 (client 50/23092912310)
- zahary260Copper Contributorany updates? I have this now too with the 'new' teams 😞
- Amber_SkidmoreCopper Contributor
KCBaltz - This started happening to me in the last few weeks. It's only if I'm using OLD Outlook though. If I switch to NEW Outlook the join buttons work.
Not sure if it started happening because I was on NEW Teams but OLD Outlook (does new Teams only work with new Outlook?).- KCBaltzCopper ContributorAmber_Skidmore I'm still using OLD Outlook (because they won't fix a bug in the new one) and have now migrated to NEW Teams without issue. The Join button is now working for me.