Issues with cursor jumping around while typing on documents in teams/randomly deleting text
Hi, wondering if anyone else has seen this issue. Sometimes, when working on a shared document in Teams and using the "Reviewing" function (aka tracking edits), our employees, including myself, will ...
I'm observing the described issue in the latest versions of Teams (both "new" and "old" apps) while editing the Loop component of the Meeting Notes. In my case the behavior is not mitigated by moving away from the section: regardless of where the mouse cursor is, the text cursor (time to time) moves randomly across the last two lines of the text, which makes it very hard to work with.
TheTechyAussieInterestingly enough, last week the problem ceased to occur. Perhaps there was an update that finally resolved the issue.
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Sometimes, when working on a shared document in Teams and using the \"Reviewing\" function (aka tracking edits), our employees, including myself, will ...","body@stringLength":"921","rawBody":"
Hi, wondering if anyone else has seen this issue. Sometimes, when working on a shared document in Teams and using the \"Reviewing\" function (aka tracking edits), our employees, including myself, will notice our cursor jumps around when making changes, often to a random spot in the document, and often randomly deletes or inserts text as well. This doesn't seem to happen if we open the document in Word and then edit it there, or if we only use the \"Editing\" function that does not track changes. It has nothing to do with the computer's physical trackpad or mouse either, as it doesn't happen in any other application/Word itself. Also, it happens for pretty much everyone in the organization, all of whom have different laptops.
Anyone have a solution for this or know if there's a bug fix happening soon? It's very annoying and causes a lot of headaches when finalizing documents later.
Hi, wondering if anyone else has seen this issue. Sometimes, when working on a shared document in Teams and using the \"Reviewing\" function (aka tracking edits), our employees, including myself, will notice our cursor jumps around when making changes, often to a random spot in the document, and often randomly deletes or inserts text as well. This doesn't seem to happen if we open the document in Word and then edit it there, or if we only use the \"Editing\" function that does not track changes. It has nothing to do with the computer's physical trackpad or mouse either, as it doesn't happen in any other application/Word itself. Also, it happens for pretty much everyone in the organization, all of whom have different laptops.
Anyone have a solution for this or know if there's a bug fix happening soon? It's very annoying and causes a lot of headaches when finalizing documents later.
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I also have this problem. Is there any where, where we can report this to Microsoft? Id say this is a product issue more then a 'End User Error'
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I also have this problem. Is there any where, where we can report this to Microsoft? Id say this is a product issue more then a 'End User Error'
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It seems to be tied to the tooltip constantly updating. If I move the cursor elsewhere, I'm not seeing the behavior.","body@stringLength":"264","rawBody":"Hmmm... it also seems to be only happening - or at least much worse - when I happen to have my mouse cursor hovering over the section being edited. It seems to be tied to the tooltip constantly updating. If I move the cursor elsewhere, I'm not seeing the behavior.","author":{"__ref":"User:user:1064006"},"isEscalated":null,"postTime":"2021-05-26T11:02:46.195-07:00","parent":{"__ref":"ForumTopicMessage:message:2276355"}},"ForumReplyMessage:message:4053280":{"__typename":"ForumReplyMessage","id":"message:4053280","revisionNum":1,"uid":4053280,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftTeams"},"conversation":{"__ref":"Conversation:conversation:2276355"},"subject":"Re: Issues with cursor jumping around while typing on documents in teams/randomly deleting text","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4053280"},"body":"I'm observing the described issue in the latest versions of Teams (both \"new\" and \"old\" apps) while editing the Loop component of the Meeting Notes. In my case the behavior is not mitigated by moving away from the section: regardless of where the mouse cursor is, the text cursor (time to time) moves randomly across the last two lines of the text, which makes it very hard to work with.","body@stringLength":"387","rawBody":"I'm observing the described issue in the latest versions of Teams (both \"new\" and \"old\" apps) while editing the Loop component of the Meeting Notes. In my case the behavior is not mitigated by moving away from the section: regardless of where the mouse cursor is, the text cursor (time to time) moves randomly across the last two lines of the text, which makes it very hard to work with.","author":{"__ref":"User:user:2302975"},"isEscalated":null,"postTime":"2024-02-09T07:32:20.442-08:00","parent":{"__ref":"ForumReplyMessage:message:2388462"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":2},"Revision:revision:4067432_1":{"__typename":"Revision","id":"revision:4067432_1","lastEditTime":"2024-02-26T07:03:27.025-08:00"},"QueryVariables:ReplyList:message:4067432:1":{"__typename":"QueryVariables","id":"ReplyList:message:4067432:1","value":{"id":"message:4067432","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1737115705000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1737115705000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1737115705000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1737115705000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"ModerationData:moderation_data:4085217":{"__typename":"ModerationData","id":"moderation_data:4085217","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4085217":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2302975"},"id":"message:4085217","revisionNum":1,"uid":4085217,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftTeams"},"parent":{"__ref":"ForumReplyMessage:message:4067432"},"conversation":{"__ref":"Conversation:conversation:2276355"},"subject":"Re: Issues with cursor jumping around while typing on documents in teams/randomly deleting text","moderationData":{"__ref":"ModerationData:moderation_data:4085217"},"body":"
TheTechyAussieInterestingly enough, last week the problem ceased to occur. Perhaps there was an update that finally resolved the issue.
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