Forum Discussion

Indy's avatar
Indy
Copper Contributor
Jun 03, 2021
Solved

Issue with Israeli Phone Number and Meetings

Hey Everyone,    We face some Issues when we try to add a Israeli Phone Number (+972) to a meeting or a call. There is no ringing on the caller Side and the Call show Leaving.    Is there a know ...
  • LinusCansby's avatar
    Jun 03, 2021
    Hi,

    That is the normal that you don't here any ring tone (ringback tone) in the meeting when adding participant by entering their number. When it show "Leaving" it was probably due to nobody answered. Or do you have the same issue with all Israeli numbers you try to add?

    It could also be that Israeli numbers are not in Zone A and not included in the dial-out included in Audio Conferencing, so Communication Credits are needed.
    https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-zones

Resources