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bekkescott's avatar
bekkescott
Copper Contributor
Mar 04, 2021
Solved

Issue with guests bypassing lobby

As an agency we hold information events via Microsoft Teams. This is set up by admin and the settings are set as below, however some guests bypass the lobby and some go in to the lobby. 

 

We want to ensure that only people in our organisation can bypass the lobby, however this no longer seems to be an option on Teams? 

Is anyone else having this issue, or does anybody have any advice on how to fix this recurring issue? 

 

many thanks in advance. 

  • There is. When using "Only me" everybody else go through the lobby and have to be admitted by you.

    This is a change that's coming soon where only the people in the meeting invite get admitted automatically. Everybody else will end up in the lobby.
    https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=68730

9 Replies

  • Hello, you need to change the setting "Who can bypass the lobby". See this support page for the available options and what they mean https://support.microsoft.com/en-us/office/change-participant-settings-for-a-teams-meeting-53261366-dbd5-45f9-aae9-a70e6354f88e
    • bekkescott's avatar
      bekkescott
      Copper Contributor
      thanks for your reply. We looked at this and there isn't an option for "only people in my organisation". Would the option "only people in my organisation and guests" not still allow "guests" to bypass the lobby? we wouldn't want that... just a little confused as how it differentiates between "guests" and "external people" as per the link you shared?
      • ChristianBergstrom's avatar
        ChristianBergstrom
        Silver Contributor
        I agree, it's a bit confusing. Guests are added to your org. so are considered belonging to the org. While "federated/trusted" and "anonymous" users are not. The latter are external users and sometimes people say "guests" for them as well.

        https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#automatically-admit-people

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