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Issue with beeping when on mute...
Starting at the beginning of October when our users select mute, every few seconds there is a very loud double beep. Completely makes it hard to hear when you have your mic muted. I personally have ...
- UPDATE WITH FIX
I reached out to Aftershokz about the beeping, I was able to get to someone that was knew what the issue is. If you are using the headset directly with the Bluetooth built into your laptop or computer then there is an issue with the controls.
They sent me an Aftershohz Bluetooth USB Device and since then I have had ZERO issues. They sent it to me for free no change for it or for shipping.
Work-Around: In MS Teams device settings, select a different microphone for the duration you want to be muted, e.g. build-in laptop microphone. The beeping stops. When you want to talk again, select the OpenCom microphone and unmute.
Bit of a hassle, but works if you don't need to switch mute/unmute too often.
Bit of a hassle, but works if you don't need to switch mute/unmute too often.
Thanks to this, I am now using the headset for hear and the PC mic to talk. the beeping is gone