Forum Discussion
Solved
Issue with beeping when on mute...
Starting at the beginning of October when our users select mute, every few seconds there is a very loud double beep. Completely makes it hard to hear when you have your mic muted. I personally have ...
- UPDATE WITH FIX
I reached out to Aftershokz about the beeping, I was able to get to someone that was knew what the issue is. If you are using the headset directly with the Bluetooth built into your laptop or computer then there is an issue with the controls.
They sent me an Aftershohz Bluetooth USB Device and since then I have had ZERO issues. They sent it to me for free no change for it or for shipping.
this worked for me:
mute using the button in Teams - beeping will start
press the mute/unmute button on the headset it self
the headset will go into unmute state, but the mute state in Teams is kept
CAVEATS: audio data is now sent from the headset to the teams application. Hopefully the audio pipeline is correctly broken up in Teams.
