Forum Discussion
mschlaudraff
Nov 03, 2021Brass Contributor
Issue with beeping when on mute...
Starting at the beginning of October when our users select mute, every few seconds there is a very loud double beep. Completely makes it hard to hear when you have your mic muted. I personally have ...
- Jul 21, 2022UPDATE WITH FIX
I reached out to Aftershokz about the beeping, I was able to get to someone that was knew what the issue is. If you are using the headset directly with the Bluetooth built into your laptop or computer then there is an issue with the controls.
They sent me an Aftershohz Bluetooth USB Device and since then I have had ZERO issues. They sent it to me for free no change for it or for shipping.
Harry1145
Nov 09, 2022Copper Contributor
Hi I had the same issue. I found the following solution:
Press and hold the volume+ and volume- buttons simultaneously for two seconds while on a call with the mic muted. Audrey will say “Mute Off.”