Forum Discussion
mschlaudraff
Nov 03, 2021Brass Contributor
Issue with beeping when on mute...
Starting at the beginning of October when our users select mute, every few seconds there is a very loud double beep. Completely makes it hard to hear when you have your mic muted. I personally have ...
- Jul 21, 2022UPDATE WITH FIX
I reached out to Aftershokz about the beeping, I was able to get to someone that was knew what the issue is. If you are using the headset directly with the Bluetooth built into your laptop or computer then there is an issue with the controls.
They sent me an Aftershohz Bluetooth USB Device and since then I have had ZERO issues. They sent it to me for free no change for it or for shipping.
Melissaboehl
May 19, 2022Copper Contributor
I am having this same issue. It is the most annoying thing. I have been lifting the mic to mute instead of hitting the mute in Teams but its a pain to move it up and down whenever I want to speak. The other thing I have done is changed the mic to the system mic which stops the beeping when on mute but again, I need to keep switching the mic back and forth every time I need to speak. There are several threads related to this going back a couple years!! Seems to be triggered by a few different updates over the last couple years. I don't understand why Microsoft continues to ignore the problem all this time. Especially with the large number of issues reported over a long period of time. Simply adding a setting to Teams which allows the user to disable the On-Hold notification feature would be the perfect simple fix.