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Issue with beeping when on mute...
Starting at the beginning of October when our users select mute, every few seconds there is a very loud double beep. Completely makes it hard to hear when you have your mic muted. I personally have ...
- UPDATE WITH FIX
I reached out to Aftershokz about the beeping, I was able to get to someone that was knew what the issue is. If you are using the headset directly with the Bluetooth built into your laptop or computer then there is an issue with the controls.
They sent me an Aftershohz Bluetooth USB Device and since then I have had ZERO issues. They sent it to me for free no change for it or for shipping.
One person in our office started having this problem on Monday. I ran updates and tried using the Shokz OpenComm headset with a different computer. The problem disappeared with the other computer, and no one else is having a similar problem with their Shokz Aeropex. The only difference I can find is that the computer with the mute beeping issue has Teams version 1.5.00.11163 while everyone else has version 1.5.00.9163, and Teams won't update to the latest version on those computers.