Forum Discussion

ardamis's avatar
ardamis
Copper Contributor
Oct 06, 2023

"Issue occurred while checking for updates." new Teams cannot update...

Currently running the new Teams client version 23247.1112.2396.409 in a corporate environment with CIS benchmarks configured via GPO, SSL packet inspection and content filtering, etc... So, lots of o...
microsoft teams
Quality & Performance
STRSOH's avatar
STRSOH
Copper Contributor
Oct 12, 2023

ardamis 

 

Same issue. Additionally however, New-Teams will stop launching altogether, with the generic error message of "The parameter is incorrect".

 

This happened to us a while back after upgrading Windows 10 from 1809 to 20H2, and some HP Apps started behaving the same way. Eventually there were some updates to the HP Apps, and they started working again. Although, there were several MS updates in the interim as well.

 

I don't believe this is an environment setting restricting access to Teams update server. The initial install of New-Teams, using the "teamsbootstrapper.exe", will reach out and download the latest version of New-Teams. I may be wrong though. I'm still digging through our GPO's and FW settings to see if anything stands out. There may be an exception needed if New-Teams requires an entirely different update server.

 

I'll post if I do find anything.

 

Good luck! 

 

JAG