"Issue occurred while checking for updates." new Teams cannot update...

Hi ardamis,

The error message in the screenshot indicates that the Teams update service is not able to start. This could be happening for a number of reasons, like:

• The service is disabled.
• The service is blocked by a third-party antivirus or firewall program.
• The service is unable to access the Teams update server.

To troubleshoot this issue, you can try the following:

1. Make sure that the Teams update service is enabled.
2. Disable any third-party antivirus or firewall programs that you are using.
3. Try updating Teams manually by downloading the latest update package from the Microsoft website.
4. If you are still having problems, contact Microsoft support for further assistance.

Here are some additional things to check in your corporate environment:

• Make sure that the Teams update server is accessible from your network.
• Check your GPOs to make sure that there are no restrictions on the Teams update service.