Forum Discussion
Is it at all possible to find the exact time a call was placed or missed?
- If you click on the missed call, it should open up a panel on the right side that shows the time the call originated/started and it would say "Missed Incoming 10.45am" or similar.
Are you using the latest version of Teams? You could also try the old cache wipe trick to reset Teams defaults (this is annoying because it wipes out your preferences like dark mode, compact viewing, alert notifications etc.)
Regarding the version. I am working on an enterprise-controlled Notebook, so I have no control about this. However, I have been missing this feature already on my previous Notebook, which is for at least a year, so regular updates and a fresh install happened since.
There is no setting for that feature in the GUI, so I do not want to do a cache wipe (whatever this is). I am onboarded to multiple clients and must not loose these accounts.
A cache wipe doesn't remove authenticated accounts. It just resets the app settings and usually gives Teams a chance to "catch up".
You should check with your enterprise support then. This is the version I am running: (under Settings, About Teams)
You have Microsoft Teams version 24335.208.3315.1951.You've got the latest version. It was last checked on 1/29/2025.
The client version is 49/24120100221.
How would I wipe the cache in the browser version of teams?
You wouldn't. You'd use the web version to see if this is a funky issue with your user account, or Teams as a desktop application.
For me I see the call log exactly the same as I do on the desktop version, but my web version is in light mode, and the New Calendar toggle wasn't on (for example).