Forum Discussion

KaiStenberg's avatar
Nov 25, 2022
Solved

Iphone - Teams Unable to answer calls from CallQueues

Hi, one of my customers are using CallQueues and Autoattendant and when answer the call on Teams for Windows it works fine.  When answer calls on the Teams client on Iphone they get no sound. C...
  • RealTime_M365's avatar
    Dec 22, 2022
    Hello Kai,

    Can you check if you disable the conference mode in the Call Queue if the users are able to hear the audio in the Call Queue using the Microsoft Teams app on the IPhone.

    With Regards,
    Satish Upadhyaya