Forum Discussion
KaiStenberg
Nov 25, 2022MVP
Iphone - Teams Unable to answer calls from CallQueues
Hi,
one of my customers are using CallQueues and Autoattendant and when answer the call on Teams for Windows it works fine.
When answer calls on the Teams client on Iphone they get no sound.
C...
- Dec 22, 2022Hello Kai,
Can you check if you disable the conference mode in the Call Queue if the users are able to hear the audio in the Call Queue using the Microsoft Teams app on the IPhone.
With Regards,
Satish Upadhyaya
Dec 22, 2022
Hello Kai,
Can you check if you disable the conference mode in the Call Queue if the users are able to hear the audio in the Call Queue using the Microsoft Teams app on the IPhone.
With Regards,
Satish Upadhyaya
Can you check if you disable the conference mode in the Call Queue if the users are able to hear the audio in the Call Queue using the Microsoft Teams app on the IPhone.
With Regards,
Satish Upadhyaya
KaiStenberg
Dec 22, 2022MVP
Hi.
It now works. The conf mode was disabled.
It was an iphone teams client issue. The last update from Microsoft works on this.
It now works. The conf mode was disabled.
It was an iphone teams client issue. The last update from Microsoft works on this.