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iOS Login error: MS Teams and Authenticator app just loops
When I start MS Teams on my mobile, it just switches to the Authenticator app and then back to Teams -> MFA -> Teams -> MFA -> Teams -> MFA.... in a infinite loop?! I’ve tried waited 5-10 min with ...
I am still having this same issue in the year 2022, what can I do to fix this? I don't use face recognition but fingertip. Please help :-S.
Halina1000 Hi, I know this reply is a little late, but I've found a solution on my end.
We removed the previous authenticator from their O365 web portal and re-added a new authenticator method (this time using phone number instead of Authenticator).
Afterwards, the user was able to sign into teams using that verification method.
Thanks,