Forum Discussion
Incorrect hours of work in Teams
Hello, could you please help me?
I have wrong work hours in my Teams: they are shown from 08:00 to 17:00.
That is not correct, I work from 9 till 18, and in my Outlook I have correct settings, and calendar in Outlook looks correct.
How can I change work hours for Teams?
- Hello, probably just a matter of synchronization here if you've used the Outlook client in cached mode. Try setting your working hours using Outlook on the web instead, then you act directly against your mailbox. You could possibly quicken the change by signing out manually from Teams (top right corner) when it has been done.
- oneginaCopper Contributor
ChristianJBergstrom , tnanks for your respond, - unfortunately, it didn't help. In my web outlook settings I see 09-18 working hours. I quited Teams and entered again, nothing changed, still shows 08-17 hours.
- Did you sign out or quit? Sign out if you just quit. I don't know when you changed this but it can take some time to update depending on your org. config.
- Mykhailo_GoncharovCopper Contributor
I think the problem is somewhere in my company settings. I can change work hours only in MS Outlook ( in Web or in the desktop version), and both Outlooks syncs after closing and opening app, but in both MS teams (web and desktop) i see the same default 8a.m - 4p.m. schedule. I signed out, closed and open app. It's not a big problem, but it exists
- oneginaCopper Contributor
LeoT56 , hello, no, here in Russia we don't have anymore Microsoft CRM new products and can't buy licenses, companies only use old and out-of-date Microsoft products. You know, it's because of crazy and mentally ill tzar. So I changed my personal career path and don't work with Microsoft products anymore, sorry, can't tell anything about Viva Insights.
- EM456Copper ContributorI have this, but all I see is a way to set quiet hours, not work/time. Where did you find it?
- You should reach to your IT admin / Teams admin to have them look at this. Of course you shouldn't have to use Teams with incorrect working hours.
- michellejac0bCopper ContributorI have the same problem (I set custom working hours in Outlook online, but it's not updating in Teams). I've scoured all help articles but nothing seems to work.
So my workaround is:
Make a recurring event called "Busy" for the hours you don't work. E.g. I only work afternoons, so I have a recurring event every work day from 19:00 until 13:00 called "Busy".
The only thing that's worked!- oneginaCopper Contributor
michellejac0b hello, thank you, this way can be used in some cases. But I have case: time from 17 till 18 is shown as grey and as non-working time, but I need my colleagues to see this time as available for meetings with me.
- JamDsouzaCopper Contributor
onegina Not sure if your issue is resolved but, you can login into
- https://outlook.office365.com/mail/
- Click on Settings on Top Right of the home Page.
- Click on Calendar from the left menu
- Set your work time and time zone
This shall sync ASAP and will help.
Br, JD
- miballengerCopper ContributorOdd question- Are you trying to set your start time to the 1/2 hour? I had tried unsuccessfully to set my start time to 6:30, but it did not work. When I set it to 7am, however, it worked correctly.