Forum Discussion
Incoming call display issue with contact names on Teams mobile app
Unfortunately, we are facing an issue with the Teams app on our mobile phones. We are using the Microsoft Teams telephone system that works perfectly fine, except for a critical error. When receiving...
Hi,
Seems like the calls are coming in from the Auto Attendant. Can you test and check if this is happening with all the external PSTN calls as well or only for the calls coming from the Auto Attendant or Call Queue?
Looks like when the Teams is in the lockscreen mode app is not getting contact data from the directory. Can you test the scenario and we can report the same to the Product Group.
With Regards,
Satish Upadhyaya
Seems like the calls are coming in from the Auto Attendant. Can you test and check if this is happening with all the external PSTN calls as well or only for the calls coming from the Auto Attendant or Call Queue?
Looks like when the Teams is in the lockscreen mode app is not getting contact data from the directory. Can you test the scenario and we can report the same to the Product Group.
With Regards,
Satish Upadhyaya
