Forum Discussion
In Files tab getting Prefetch failure error
Everything else is working on the Team site. Just the files tab is showing attached error. Prefetch failure, System.IO.FileNotFoundException The user is a member of the Teams site
njagg785 Likes to be a network problem that's blocking one of the Office 365 IP required network addresses Office 365 URLs and IP address ranges - Microsoft 365 Enterprise | Microsoft Learn
Can you connect to a different network that doesn't have restrictions ?
- Thank you. Other people in the same office do not have the same issue. We haven't blocked anything at the firewall level. Plus her issue is happening at home as well
- They are on Macbooks. Its happening at home and in the office. We tried on browsers on Windows machines as well
